Thanksgiving – McKee Consulting

Thanksgiving – My Favorite Holiday of all!

Every year at this time, I am always so thankful and, I am reminded as soon as Halloween is over that everyone gets into this wonderful mode of THANKS. I started my business on November 16, 1979. I know! Can you believe it? I was born on November 26th, and Thanksgiving is always right around my birthday. This year, I have so much to be thankful for and, I hope some of these “thankful ideas” give you some ideas for yourself.

This year I have had a private group of wonderful people who meet with me weekly to grow our INTENTION levels to higher consciousness. This has been the most fun! These people are remarkable, and they are learning and sharing more each week about how they are growing. This helps us all expand our minds to a higher place of love and understanding. It hasn’t made anyone thinner, cuter, or have less wrinkles; but it has made us more prosperous and opened our eyes to what we really want. We set some goals and intentions at the initial session, and have noticed we want more of what we can’t see than more of what we can see. To me, this is enlightenment. WE want to love more, the confidence that self-esteem brings to us, ability to communicate with our family, friends, and business associates. We want continued joy, gratefulness, and appreciation. (It may be corny, but it’s true.)

We have dropped the To-Do lists in favor of “Thinking BIG.” It’s […]

How do you say, “Thank You” in LAMA?

Maybe you would like some ideas this year on words and ways to say them, that really acknowledge another person. When I want to say something wonderful, I usually start blubbering like a baby because, I start to seriously think about what someone means to me instead of taking them for granted. When I am coaching in a call center and the agent says, “Thank you for calling,” or “Thank you for being our customer,” I always want to thank the Agent for the good job and embellish it. Most agents find me a little on the corny side, but the wonderful thing is, they GET IT! If you are teaching Customer Manners, or Company Goals with Customer Affairs or Quality Care, it may be part of your responsibility to listen for how we express our thanks. I will LAMATIZE a couple of Thanksgiving expressions for you when you are the Coach, the Manager, or the Trainer. This will start you thinking about how to say “Thanks.”

The Customer asked for something. The agent completed the job. Here is what you can say:
L – This is what you heard…Agent did a nice job and thanked the customer for calling.
A – Corey, you really helped that customer and you did it fast.
M – When we teach etiquette we say the usual things, but you didn’t just say the usual things. You were kinder, you offered even more education if the customer […]