Win the Sale and Gain a Loyal Customer for Life!
For In-Bound Sales, LAMA is a fun, interactive, soft skills training to:
- Deliver double-digit growth in KPIs
- Provide immediate and long-term results
- Improve customer satisfaction and loyalty
- Increase employee satisfaction and self-esteem
LAMA is a way to manage and guide conversation purposefully. It will allow you to control every conversation without being pushy, greedy, urgent, or tricky. With LAMA, everybody will WIN—The Customer, The Company, and the Sales Rep.
The secret is simple:
Nobody buys a Value Proposition…They buy Happiness!
In-Bound LAMA Sales Training is Easy to Learn
Our LAMA techniques will engage customers and provide your team with the tools they need to discover the REAL reasons a customer wants to buy.
Your staff will be able to learn and use the proven LAMA Technique to:
- Engage the customer quickly
- Find out the reasons they want to buy
- Offer meaningful incentives
- Handle objections easily
Your sales team will Master the Art of “never making the customers feel wrong or stupid.” Instead of pushy sales pitches, they’ll understand how to sell the true value of your product or service in the first place.
Agents LOVE it! Management Gets Results! It Really Works!
Customized to Your Needs and Situations
All courses are customized and include training workbooks as well as one-on-one coaching using The Positive Coach Approach method. We will customize your In-Bound LAMA Sales Training to the exact situations your team faces every day. Let us give you a program that will be loved by your agents, embraced by your customers… and will help you gain loyal customers for life!